My AptaFund Documents Help


Using My AptaFund Documents

Use your regular AptaFund username and password to log in to My AptaFund Documents. Check the "Save Password" box to automatically save your username and password for the next time you log in. 

  

To download files onto your computer: after you log in, drag and drop the files or folders to your desktop, or right-click the files/folders and select "Copy to folder..."

Once you have saved documents to your My Documents folder from within your AptaFund session, you may need to refresh your My AptaFund Documents window in order to see the new files (from your My AptaFund Documents window: click View, then click Refresh). 

Note - My AptaFund Documents is for downloading files only - uploading files is not allowed. 

Troubleshooting

In order to access your My AptaFund Documents, you must be using Internet Explorer 5.0 or better, configured to enable folder view for FTP sites. 

To check which version of Internet Explorer you are using, click Help, then click About Internet Explorer. To upgrade your browser, visit http://www.microsoft.com/ie

To enable Folder View, click Tools, then Internet Options, then click the Advanced tab - make sure "Enable Folder View for FTP Sites" is checked. Close all Internet Explorer windows and log in again. 

If you are still unable to log on to your My AptaFund Documents, please contact AptaFund Support at support@aptasoft.com or (toll-free)  1-888-949-APTA x146.

 


Copyright 2002 Apta Software Inc. All Rights Reserved.